Media Supervisor – Agency
Denver
Our client, a digital marketing agency is looking for a Digital Media Supervisor.
Responsibilities:
- Day-to-day point of contact representing your channel(s) authority and thought leadership
- Deep understanding of client’s business and stay informed on industry and competitor information
- Maximize client objectives and identify and/or resolve any issues
- Full ownership of managing scope, expectations, delivery, and results within your channel
- Develop and present client presentations (within your channel of expertise) that invite participation and effect desired outcomes
- Responsible for development of media strategy including ongoing innovation, up-selling, and cross-selling
- Participate in the recruitment and selection of junior staff and help all direct reports master the organization, communication and technical skills required for advancement
- Directly responsible for performance management, coaching, generating goals, and developing the talent of a team of subject matter experts and junior staff
- Delegate and check work, provide performance feedback, write and present performance reviews for your direct reports
- Lead by example while training your team on best practices, industry tools and processes
- Develop and maintain new hire training standard operating procedures
- Define roles and responsibilities for your team
- Develop relationships with media suppliers, supervise vendor/team communication, and oversee negotiation of media
- Communicate proactively by providing call agendas in advance, sharing client and agency goals, and seeking collaboration on media strategy
- Provide performance feedback to media suppliers, share any communicated feedback with Channel Director
- Participate in speaking engagements, write case studies and blog posts, POV distribution to industry trades taking full ownership of all timelines and project completion
- Assign and oversee thought leadership contributions of junior staff
- Desire to innovate on behalf of the agency for the improvement of agency digital channels, continuous track record of implementing new ideas
- Proactively share knowledge across agency, distribute notable client work to agency
- Understand how to leverage agency resources as needed, act as the lead in cross-team projects
- Identify gaps in process or strategic vision, lead the charge on developing a solution then circulating and enacting change within the agency
- Identify and delegate process development to ensure proper QA of full campaign set up, ensure new processes are circulated to agency
- Identify & develop new reporting standards for clients and efficiencies in reporting as needed, while ensuring all reporting metrics are reviewed comprehensively, interpreted as often as needed and demonstrate performance improvement
- Identify & develop new billing processes as needed and ensure accuracy and reconciliation of assigned media budgets
- Identify & develop new workflow processes as needed to ensure maximum team efficiency, familiarize yourself with all team processes
- You contribute to client investment growth by delivering compelling campaign strategy and media plans that evolve based on complex data analysis
- Your channel profit margin is within the acceptable range as defined by your Senior or Group Director
- Your team is challenged by the new opportunities and assignments you have in place for career growth
- You manage up by keeping your Senior Director or Group Director informed of the most important campaign and team details.
- You maintain open communication with Channel Directors and consistently contribute to our agency progression and thought leadership in your channel
- New hires feel welcome and educated on all basics of working at the agency and within their role
- Trainings needed, as defined by the team, are scheduled and implemented with follow-up trainings and materials sent out by the Supervisor
Qualifications:
- 4+ years of digital marketing experience
- 2+ years of people management experience or more people or equivalent professional training
- 3+ years of hands-on experience in at least one or two paid digital media channels (paid search, display, programmatic, paid social, etc.)
- Technical background on pixels and pixel implementation, cookies, all attribution models, Google Analytics, and common industry pitfalls that can translate into higher-level strategic conversations
- Highly experienced in media best practices in your channel(s)
- Superior analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data as you are at reading clients
- Experienced in communicating complex strategic recommendations and plans effectively
- Strong and highly proactive communications skills
- Proven project management and performance management skills – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
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