Our client, a performance marketing technology company is looking for an Ad Operations Manager.

Responsibilities:

• Serve as the lead point of contact for all partner account management matters including partner setup, tracking, troubleshooting, compliance, campaign optimization, billing and more
• Serve as point person for all things affiliate management – creation, mapping, troubleshooting, etc.
• Lead A/B testing efforts for different landing pages and proactively brainstorm ways to improve conversion percentage across sites.
• Create bespoke business intelligence reports to optimize campaign efforts and disseminate to wider US team, including senior management
• Collaborate with sales team to proactively identify and grow opportunities
• Maintain and improve upon Salesforce CRM relationship management tracking
• Act as a liaison between Sales, Internal Clients and Partners
• Oversee the QA process from campaign set up to launch to maintenance
• Troubleshoot any issues related to affiliate tracking not working, creative not loading, incorrect click throughs, etc.
• Test creative and verify it is running in appropriate markets and clicking through/functioning
• Work directly with above third-party partner support teams to troubleshoot any campaign issues
• Track and update website teams on the latest promotions to ensure websites are ready to convert new users
• Serve as a point of contact for problem escalation
• Manage deadlines and workflow
• Possess accountability for the team’s work
• Ownership of quality and consistency of deliverables
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Qualifications:

• Proven account management or other relevant marketing experience
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Creative thinker, assertive problem solver and a solid collaborator
• Detail oriented & organized
• Solid experience with CRM software (Salesforce or other)
• Experience with business intelligence reporting software (Looker/Power BI/Tableau) is a plus
• Experience delivering client-focused solutions to customer needs
• Comfortable working in dynamic, time-sensitive environment with numerous competing priorities
• Very proficient in Excel and analyzing trends and reports
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• Ability to drive initiatives forward with limited supervision