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Ad Operations Manager – Brand


Our client, a performance marketing technology company is looking for an Ad Operations Manager.


  • Serve as the lead point of contact for all partner account management matters including partner setup, tracking, troubleshooting, compliance, campaign optimization, billing and more
  • Serve as point person for all things affiliate management – creation, mapping, troubleshooting, etc.
  • Lead A/B testing efforts for different landing pages and proactively brainstorm ways to improve conversion percentage across sites.
  • Create bespoke business intelligence reports to optimize campaign efforts and disseminate to wider US team, including senior management
  • Collaborate with sales team to proactively identify and grow opportunities
  • Maintain and improve upon Salesforce CRM relationship management tracking
  • Act as a liaison between Sales, Internal Clients and Partners
  • Oversee the QA process from campaign set up to launch to maintenance
  • Troubleshoot any issues related to affiliate tracking not working, creative not loading, incorrect click throughs, etc.
  • Test creative and verify it is running in appropriate markets and clicking through/functioning
  • Work directly with above third-party partner support teams to troubleshoot any campaign issues
  • Track and update website teams on the latest promotions to ensure websites are ready to convert new users
  • Serve as a point of contact for problem escalation
  • Manage deadlines and workflow
  • Possess accountability for the team’s work
  • Ownership of quality and consistency of deliverables
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders


  • Proven account management or other relevant marketing experience
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Creative thinker, assertive problem solver and a solid collaborator
  • Detail oriented & organized
  • Solid experience with CRM software (Salesforce or other)
  • Experience with business intelligence reporting software (Looker/Power BI/Tableau) is a plus
  • Experience delivering client-focused solutions to customer needs
  • Comfortable working in dynamic, time-sensitive environment with numerous competing priorities
  • Very proficient in Excel and analyzing trends and reports
  • Excellent listening, negotiation, and presentation abilities
  • Strong verbal and written communication skills
  • Ability to drive initiatives forward with limited supervision

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